Frequently Asked Questions

Everything you need to know about shopping with Garnet.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery progress.

Are your materials sustainably sourced?

At Garnet, we prioritize ethical production. Over 80% of our current collection is made from organic cotton, recycled polyester, or certified sustainable fabrics.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and shop-now-pay-later options like Klarna and Afterpay.